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Getting billed twice for the same amount in one month

New member | Level 2

I have a monthly subscription of $9.99 that renewed 3 days ago. I noticed on my invoice that the charge is listed twice and was executed on the same day. Please resolve ASAP. 


1 Reply

Re: Getting billed twice for the same amount in one month

Hey there @NicholasSmith,
Since this is a billing related issue we would need to continue this discussion through our Support channel as this is a public forum. I’ve reached out to the email address associated with your Community profile, so please check your inbox at your earliest convenience.
Let me know in reply to the email that you received my message - Thanks!

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Getting billed twice for the same amount in one month
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