no
default
yes
How can I unlink devices from my Dropbox account? How can I know how many devices I have linked?
Solved! Go to solution.
With this new policy to only allow 3 devices to be linked existing drop box accounts have become unusable. Unknowingly, I had many devices linked which I have reset to factory settings or I no longer own the device. Now when I try to login to drop box with my new iPad it requires me to unlink other devices. It shows me a list of 4 or 5 devices and when I select several to unlink I receive a message I need to unlink 15 more. None of those 15 devices appear to be able to unlink them and I no longer own those devices.
How can I unlink devices I no longer own? Can you just unlink all the devices from my account and let me start over since I have recently purchased all new devices?
This is frustrating and a good way to lose all current Dropbox account holders except none of us wants to lose our data.
Jane
Community Moderator @ Dropbox
https://dropbox.com/support
Did this post help you? If so please give it a Like below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
Still stuck? Ask me a question! (Questions asked in the community will likely receive an answer within 4 hours!)
Lusil
Community Moderator @ Dropbox
https://dropbox.com/support
Did this post help you? If so, please give it a Like below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Still stuck? Ask me a question! (Questions asked in the community will likely receive an answer within 4 hours!)
Thank-you so much!!!!
How do I remove my drop box account from a dead computer so I can add it to the new one?
Hi @Parkaleo, you can go to Dropbox web - https://www.dropbox.com/account/security Scroll down to Devices, and click the x next to your dead computer name, and cofirm Unlink device. Then you can add login on the Dropbox app from the new device.
How can I see which devices are linked to my Dropbox account
I have the Basic Plan and removed 2 devices of the 3 that were linked. How do I add 2 more devices? I don't see any button or link to add a device.
Have a question? Our Dropbox Community is here to help!
Post your question or search for an answer below.
Learn more about using the Community by reading our Community Guidelines.
Hi anonymous,
If you need more help you can log a ticket with our Support Team here
(expected response time 24 hours), or contact us on Twitter
or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!
4,430 Views
|
27 Replies
|
11 Likes
|
Solved! :
See solution
|