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How can I update my browser, in order to continue using Dropbox?

Level 3

Dropbox repeatedly sends a message saying my web browser is no longer supported by Dropbox. I upgraded this over a month ago, but my old browser is still on my account. How do I get this changed?

2 Replies

Re: Web browser upgrade

Hey @LJane, there could still be a missing update; kindly bear in mind that works best on the two most recent versions of:
More information
In other words, you should check back on the relevant documentation & verify that all latest updates have been installed correctly Jane. 
I hope that this is helpful to you & please do let me know here in case you have more questions or you need further assistance in any way & I’ll check back with you asap. Thanks! 


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Re: How can I update my browser, in order to continue using Dropbox?

Level 3

I'm using the latest version of Firefox, but I upgraded from MacOSX to Mojave 10.14.4 & this isn't corrected on my account. I thought it would happen automatically, but it still IDs my account as OSX.

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How can I update my browser, in order to continue using Dropbox?
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