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How do I unsubscribe and delete my Dropbox account?

New member | Level 2

How do I unsubscribe and delete dropbox

12 Replies

Re: Unsubscribe

Super User II
See https://www.dropbox.com/help/account/delete-account

 


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Re: Unsubscribe

Dropboxer

For Apple App Store/iTunes origination accounts, you need to manage your subscription from within your mobile device or iTunes account... 

 

For mobile device, open Settings, select your profile link at the top (Apple ID, iCloud, iTunes and App Store area)

Select the iTunes and App Store link

Select your Apple ID and chose View Apple ID from the menu that pops up and sign in.

Select Subscriptions 

Find Dropbox and toggle off the monthly charge if appropriate. 

 

Because it process through Apple, we have no control over the subscription if it is managed by Apple, so all processing of the account has to be done via Apple. 

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Re: Unsubscribe

New member | Level 2

Please close my account with Dropbox at the time I needed more space.
I have now used the information and no longer have a need for you to hold the information.
[Personal information removed]

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Re: Unsubscribe

Super User II

You need to follow the steps as listed in the Help Center, for personal accounts or for business accounts. Otherwise you'll need to contact Dropbox Support directly as this is a public forum and billing/account issues can not be handled here.

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Re: Unsubscribe

New member | Level 2

Please delete my account. I do not use it as much as I thought I would. Please close this account. EMAIL REMOVED   thank you

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Re: How do I unsubscribe and delete my Dropbox account?

New member | Level 2

I would like to cancel my acount with you I was told I would not be charged but i notice I have been for a while and to see if I can get a refund

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Re: Unsubscribe

New Super User

@jpadre and @papa1924

 

As @Rich said 


You need to follow the steps as listed in the Help Center, for personal accounts or for business accounts. Otherwise you'll need to contact Dropbox Support directly as this is a public forum and billing/account issues can not be handled here.


Make sure to follow those steps to close out your accounts.

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Re: Unsubscribe

New member | Level 2

If I'm trying to unsubscribe before trial subscription expires, should this answer still work?

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Re: Unsubscribe

Explorer | Level 4

this is really not helpful, I just want to unsubscribe, can one not be helped

 

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How do I unsubscribe and delete my Dropbox account?
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