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For Apple App Store/iTunes origination accounts, you need to manage your subscription from within your mobile device or iTunes account...
For mobile device, open Settings, select your profile link at the top (Apple ID, iCloud, iTunes and App Store area)
Select the iTunes and App Store link
Select your Apple ID and chose View Apple ID from the menu that pops up and sign in.
Find Dropbox and toggle off the monthly charge if appropriate.
Because it process through Apple, we have no control over the subscription if it is managed by Apple, so all processing of the account has to be done via Apple.
Please close my account with Dropbox at the time I needed more space.
I have now used the information and no longer have a need for you to hold the information.
[Personal information removed]
Please delete my account. I do not use it as much as I thought I would. Please close this account. EMAIL REMOVED thank you
I would like to cancel my acount with you I was told I would not be charged but i notice I have been for a while and to see if I can get a refund
As @Rich said
You need to follow the steps as listed in the Help Center, for personal accounts or for business accounts. Otherwise you'll need to contact Dropbox Support directly as this is a public forum and billing/account issues can not be handled here.
Make sure to follow those steps to close out your accounts.
If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
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Solved! : See solution