Plans and Subscriptions
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Hi,
I accidentally chose to have a 'business' account but since I mostly use it for personal matters I would like to convert it to a personal account?
Do you know how to do that? I have both a business and personal account which I therefore need to convert my business to a personal account.
thank you
terbitbasuki wrote:
Can i downgrade my business dropbox into personal plus?
Yes. You would first cancel your Business subscription which will leave you with a Basic account. You then upgrade your Basic account to Plus.
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Sanchez
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please downgraded my account back to personal, thanks
Regards
Darren
No one here can do that for you. If you're part of a Business team, then only the Team Admin within your organization can initiate that. They have the ability to covert your account, or they can contact Support directly to have it converted.
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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