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How to free up space in my Dropbox account?

New member | Level 2

ive deleted and permanently deleted files.

 

the "my account" information still show 2+gb of shared files.

 

since im still at my limit, how do i get rid of these shared files?  i dont need to keep them or keep access to them because theyre all temporary and once i delete them from dropbox, its because i dont need them or to share them anymore...

 

seems like a money making scheme to me.  use it, fill it up, try to delete (and they show deleted in that they dont show anywhere) but keep the account full so PAY for more space...

7 Replies

Re: How to free up space in my Dropbox account?

Dropboxer
Hey there @Ltdave
 
If the majority of your storage is being taken up by shared folders, you can leave them as per this article.  You can also add space by earning it
 
 
I hope this helped to some extent. slightly smiling face

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: How to free up space in my Dropbox account?

New member | Level 2

Hi there,

So does this mean that even shared folders created by someone else actualy eat into your storage? I'm having to deliver projects via drop box and it's telling me my storage is full and I haven't created any of the folders.

Thanks in advance.

 

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Re: How to free up space in my Dropbox account?

Dropboxer
Hey there @Lomolita
 
That’s right, shared folders take up space in both the sender’s and the receiver’s storage.
 
If you'd like to receive a shared folder without impacting your space, you can ask the sender to share a link to the folder, which will allow you to view or download a one-way, read-only copy. 
 
Let me know if you have any other questions!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: How to free up space in my Dropbox account?

Explorer | Level 4

Lusil - Can we provide a direct answer to the question, which is the topic header - How to free up space in my DB account?  

Where on the DB site is the answer to this fundamental question? 

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Re: How to free up space in my Dropbox account?

Dropboxer
Hey there @mlb2
 
You can free up space in your Dropbox account by removing private files and shared folders. 
 
  1. Sign in to dropbox.com.
  2. Click on the ellipsis (…) button that’s on the right side of the file.
  3. Select Delete and then Delete again. 
  1. Sign in to dropbox.com.
  2. Click on the Files tab.
  3. Navigate to or search for the shared folder you’re interested in.
  4. Click on the ellipsis (…) button that’s next to the shared folder’s name.
  5. Select Delete.
I hope this helps clarify matters and please let me know if you have any other questions!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: How to free up space in my Dropbox account?

New member | Level 2

Thank you.

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Re: How to free up space in my Dropbox account?

Dropboxer
Happy to help, @Lomolitagrinning face with smiling eyes
 
Give me a shout if you have any further questions and, in the meantime, have a wonderful weekend ahead!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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How to free up space in my Dropbox account?
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