Announcements
Do you have an idea for Dropbox Paper? Share it with us here!

default

no

Highlighted

I can't find the button to get a refund!

New member | Level 2

Please I need to get a refund and there's no button here allowing me to do that. I just cancelled my account which was billed and I need to get a refund. Please help!

1 Reply

Re: I can't find the button to get a refund!

Dropboxer

Hi there @qpeed2

Welcome to the Dropbox Community!

I've sent you a ticket to the email address associated with your Community profile due to account-specific info required on this. 

Please check your inbox for my message and we'll take it from there. 

Cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Manage Account

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

I can't find the button to get a refund!
167 Views
1 Reply
0 Likes
Looking for Dropbox Paper users
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post