Announcements
Known issues updated. Learn more

default

yes

Highlighted

I can't proceed because the wrong keys are constantly being entered

Level 2

The payments system is horrible and makes me HATE dropbox.

You cannnot enter credit card numbers without DROPBOX inserting numbers and that are wrong constantly every time I enter a number.

It has always done this to me ... you cannot enter a 3 digit security code number either...even if you enter the correct number of digits it won't accept.....

 

 

1 Reply

Re: Payment

Dropboxer
Hi there @SkateDuGong, sorry to hear about that. 
 
As a first step, could you please clarify if you’ve trying this from another browser/incognito mode, and ensured that you’re not running any browser extensions? How about clearing your cache?
 
Any additional info would be very helpful. Thanks in advance!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Manage Account

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

I can't proceed because the wrong keys are constantly being entered
210 Views
1 Reply
0 Likes
Solved! : See solution
Who's talking
Top contributors to this post