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I lost my device.How I secure that device from other?

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Re: I lost my device.How I secure that device from other?


Hey there @KajalI'm sorry to hear that your device has been lost.

Here's my best advice at this point: 

If you're interested in tracking your device, Dropbox logs your device’s last known IP address. The IP address can be used to discover the login location and the internet provider used. This information is accessible from the Dropbox website:

Roll your mouse over the "i" icon and you can see the last IP address that was recorded. This information will appear whenever a linked device logs in to the internet with Dropbox running.

You can also unlink a stolen device from your account by clicking the “X” by it. This will turn off syncing to and from that device and prevent unauthorized changes to your Dropbox account.

If you're a Dropbox PlusProfessional, or Business user, you can also delete the Dropbox folder from a linked device the next time it comes online using remote wipe.

Finally, you should change your password from the account settings:

We always recommend strong passwords that are not used for any other website or service.

Changing your password does not log you out of any active Dropbox sessions, so your device should still be attempting to contact the Dropbox servers, which keeps it trackable.

I hope this helps and that you recover your device!


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I lost my device.How I secure that device from other?
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