I'm having an issue logging in to my account on the website but signed in on the Forum normally.

[klxdrt]

Had trouble logging in to db web but was able to login to this forum using the same pswd & usr name?  Worked for about 10 yr.

Tried 2 up to date browsers: FF & Chrm.

What has changed?

Regards,

klxdrt

[Rich]

Nothing has changed recently in regards to the log in process. What error are you getting?

[klxdrt]

Ruby @ db emailed me a link to follow: 

Ticket #8215879: DB: pricing for your plus plan & do you have cheaper plans

Went to above link, tried to log in & got this error:

Regards,

klxdrt

PS For several days all I've been trying to get a $mo/price for less the 100mb space.

All I need is an Y/N answer & mo$ amt?

[Walter]

Sorry to jump in @klxdrt - can you please elaborate on what exactly is not working for you? 

Our current plans are the basic one that comes with 2 GB of space - the free one. Then, in regards to individual accounts, we offer the Plus plan which comes with 1 TB and then the Professional one that comes with 2 TB now ( recently changed from 1 TB to 2 TB). 

There are also some business plans that come with a minimum of 3 users/licenses at the moment. You can have a look if you like here. 

As per your login issue, can you try another browser other than the one you normally use and let me know if you're still getting this error? 

Thank you in advance for your response.

[Mark · Accepted solution]

I can tell you your issue immediately - the link is taking you to ZenDesk which needs a different password to here.

You are told that via a popup on your first visit. So, if you've done as I always seem to and clicked off before reading it you will have missed it.

Visit http://dropbox.zendesk.com, click on 'Password Reset' and follow the prompts to log in.

In terms of answer to your question the answer is 'No' I'm afraid.

The plans are 2gb/free or 1TB for $99pa.

[klxdrt]

Mark,

Pheww, thanks for clearing this up for me.  I do miss popups as they are an interuption of my process.  "You don't pop in to a 'court room' or an 'operating room'  to sell the Judge or Physician some life insurance??"

I signed up for Dropbox about 10 yr & don't remember.

I'm am a retired busn mgr and am not involved with any business, i reasearsh: govt, pharma, ins, govt, big tech & busn, fed res, etc.  so I don't have the need to react with this forum; therefore I'm not up-to-date on the kool new features of the site. I apologize for that.

As for ZenDesk, I don't know what it is or the link that got me there.

You answered my question about the size & price of cloud space, thanks.

Regards,

klxdrt