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I'm having trouble selecting my folders to sync to my Dropbox folder

Tix
Explorer | Level 3

Hi there,

I am having issues with smart syncing my drop box folders.  I believe I have run out of hard drive space, so I paused syncing and tried to select the folders I wish to sync in the Preferences tab.  Problem is, Drop Box can't access the list of folders anymore...  Help!

Kathy

1 Reply

Re: Smart sync issues

Dropboxer
Hey there @Tix
 
Could you provide me with some additional info on this so as to have a better understanding of the behavior you’re experiencing? For example:
  • Is your desktop app showing to up to date when you click on the Dropbox icon that’s next to your computer’s clock?
  • When you navigate to your selective sync settings, does the option to select your folders pop up without a list of your folders or does it not appear at all?
Any additional details and screenshots (without personal info) illustrating this would be very helpful. 
 
Thanks in advance!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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I'm having trouble selecting my folders to sync to my Dropbox folder
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