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I'm having trouble selecting my folders to sync to my Dropbox folder

Explorer | Level 3

Hi there,

I am having issues with smart syncing my drop box folders.  I believe I have run out of hard drive space, so I paused syncing and tried to select the folders I wish to sync in the Preferences tab.  Problem is, Drop Box can't access the list of folders anymore...  Help!


1 Reply

Re: Smart sync issues

Hey there @Tix
Could you provide me with some additional info on this so as to have a better understanding of the behavior you’re experiencing? For example:
  • Is your desktop app showing to up to date when you click on the Dropbox icon that’s next to your computer’s clock?
  • When you navigate to your selective sync settings, does the option to select your folders pop up without a list of your folders or does it not appear at all?
Any additional details and screenshots (without personal info) illustrating this would be very helpful. 
Thanks in advance!

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I'm having trouble selecting my folders to sync to my Dropbox folder
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