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I need help with setting up Dropbox on a new computer. Can you help?

Explorer | Level 3

I have just started a new computer.  Internet is working.  I've stumbled through my address and password for dropbox.  Some files are listed in my file Explorer, but not all.  How do I have "new" files automatically placed in File Explorer?  Thanks for your help.  BTW, I am a computer illiterate!  

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Re: I need help with setting up Dropbox on a new computer. Can you help?

Dropboxer

Hey there @Jay65 - how are you today?

I'm not really sure where the problem lies, could you share some additional information so I can investigate further? 

Since you'd like to access your files from your computer's File Explorer, you just need to install Dropbox on the new computer:

https://www.dropbox.com/downloading

and then enter your username and password when prompted.

Our desktop application will begin downloading the files in your Dropbox folder for you automatically once you log in.

If you already have your Dropbox folder somewhere else and you want to move it to the new computer without downloading everything from the website, please refer to the instructions in the following Help center article:

I hope this information helps and please keep me posted on your progress Jay!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

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I need help with setting up Dropbox on a new computer. Can you help?
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