Using 2-step verification, I've recently tried switching from receiving texts to using the mobile authenticator. However, the latter is not working.
I'm getting 'invalid' code when i try to input the code generated. How is this possible?
Is there no other way to use 2-step authenticator without having to resort to texts?
Solved! Go to solution.
Is the timezone on your account and phone correct?
And no, its texts or mobile authenticator I'm afraid
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how to i set a timezone on my account? The authenticator is working fine for Google, Microsoft accounts. Only dropbox gives me 'invalid code'
I am having the same issue and it drives me nuts.
I have multiple times deleted the authenticator app and installed it and scanned the barcode and it still fails when asked to enter the number shown.
Login failed: Invalid security code
It works on every other account, except Dropbox. It used to work on my first phone, but I never got it to work when I switched to iphone 6.
... and just to add I use the authenticator on the iPhone 6 and from there I copy the code and enter it in the DropBox app on the same phone.
So no TimeZone difference there as suggested earlier.
Vedran, i took this problem directly with Dropbox support and what worked for me was simply removing and re-adding the dropbox service to the authenticator. Then i was actually able to use the code.
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Solved! : See solution