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No option to delete account

New member | Level 2

Supposedly there is a delete account option under general settings. Screenshot below.

Screenshot (22).png

Tested with other web browsers as well. Has it been moved?

1 Reply

Re: No option to delete account

Dropboxer

Thanks for reaching out to us here @fakename1999!

So from what I can see, it looks like your account is part of a team from the option showing in the bottom left corner of the web page. Is it possible that your account is part of a free team after cancelling a Business subscription or trial?

Can you try following the steps in this article here and then try again to delete your account?

Let me know how it goes - thanks!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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No option to delete account
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