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Not getting any verification emails..

New member | Level 2

Hi

I'm trying to connect to my company dropbox, but the share link used sends an invitation email that i never receive?  My IT has checked and dropbox are not sending these out. is there another way i can connect to my company dropbox without the verification email or can this be resolved?  thanks!!!

3 Replies

Re: Not getting any verification emails..

Dropboxer

Hey @thomas21, I hope you're having a good week so far!

If you're not receiving the invitation email, then you would need to verify your email address first I'm afraid. I'd be happy to help you with this though.

Can you please submit a ticket here, and then let me know the ticket number (eg. #1234567) so that I can follow up with you there?

Let me know - thanks!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Not getting any verification emails..

New member | Level 2

thanks, the ticket is 10280344

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Re: Not getting any verification emails..

Dropboxer

Thanks for the ticket number @thomas21!

I've just replied to you, please check your inbox when you have the chance and we'll take it from there.

Cheers!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Not getting any verification emails..
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