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Personal Dropbox is full.

New member | Level 2

My "personal dropbox is full" but I don't actually have anything in it. I have folders shared with me from our business account, but I litterally hae nothing in my personal folder.

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Re: Personal Dropbox is full.

Dropboxer

Hi there, @jdorsey!

Your Dropbox quota is calculated based on the total contents of your Dropbox, which includes shared folders, and so it sounds like the folders you share with your team are taking up a lot of your account's space. 

You can ask your company to share the content with you via a shared link, so that it won't take up space on your account. 

If, instead, you have one account within a Business team, and a personal one linked to it, you can review how much of your personal account's space is taken by shared content via the Plan tab of your settings. 

Let me know if this helps!

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior or have a question, feel free to Ask for help from the Community here.]

 


Celeste
Community Moderator @ Dropbox
https://dropbox.com/support


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Personal Dropbox is full.
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