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Re: How to get all the files and folders of a business account ?

New member | Level 2

Hi! i resigned from my work 2 years ago, since then i never tried using my drop box.  Only now i tried to open it again, but suddenly my drop box email address was changed from the email address that im using in my previous work... how did it happened all of my confidentials files was in there... and it means someday had been trying  or opening my dropbox  using my email account from my previous work?

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Re: How to get all the files and folders of a business account ?


Hey there @graceuy, I'd be more than happy to look into this with you. 

I'll just need a bit more info to have a better understanding of your concern. For example:

  • Did you sign in through the website, the destkop app, or the mobile app?
  • Have you tried signing in to the website with your previous email address and password by any chance?
  • Have you had a look at your events page for any additional info regarding changes to files in your Dropbox account?

Let me know what you find!

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Re: How to get all the files and folders of a business account ?
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