Storage Space
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Hi
I have a major problem with disk space, and I just can't seem to find an answer to the problem.
I have a little macbook with minimal HD space, hence why dropbox is very handy for me.
I am using shared dropbox within a company. That is, we are all connected to the same account but only sync our one personal folder.
With 16GB of space available, I download and install dropbox, then proceed to sync the one and only folder I wish to sync, which is 2.5GB large.
Having done this, I now have 13.5GB available. Which is spot on.
However, over the course of a few days I suddenly begin to get messages warning me that my HD space is running low, until eventually the messages turn to "your hard drive is full".
If I uninstall dropbox, I get my 16GB back. I start again, and it just keeps happening.
If I leave it and get on with something else, I find that my HD space begins to gradually and erratically creep back up again.
I have tried and checked and tried and checked, and I am only syncing the folder I require. So why does dropbox keep stealing my available space? Note: this situation doesn't happen if dropbox is not installed.
This is incredibly unproductive as I seem to be spending most of my time at work configuring dropbox. Not only that, but when my computer HD goes down to 0bytes of space, I can't get anything done at all.
I'm dealing with the same thing. I chatted with dropbox and they said I have to take my computer to a specialist.
I have 2 same computers with both 500GB Hard Drive space.
Comuter 1 says 302GB free of 444GB
Computer 2 says 6.35 GB free of 987 GB
Computer 2 doesn't have that big of a hard drive. It's definitely caused by Dropbox and the support was awful.
I don't know how to free up my hard drive space so any advice would be great.
I did the selective sync but it only freed up 3 GB. Doesn't help when my computer thinks it has 1 tB hard drive when it only has 500 GB.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi Guys, I have exactly the same problem.
I have a seperate drive (D) which has only my dropbox files. I'm selectively syncing 135GB of files however my local disk (D) is showing 368GB of used space - (of 500GB)
This will be problematic very shortly.
Has there been any resolution to this?
I am experiencing the exact same problem and it has been bothering multiple users in my company for quite some time.
On my computer I have 235 GB Harddrive and it just reported only 235 MB free and dropbox giving the "disk is full"-notification. However after a reboot (and nothing else!) it reports 4.53 GB free. The latter is correct.
I am also using both smart sync and selctive sync on a large 1,1 TB folder on the Business advanced plan.
Hi @Jan8211; apologies for the late response and thanks for joining our Community!
If you're still having issues with this, could you please send us a screenshot of where you spotted the discrepancy so we can have a look?
Also, can you let us know what the desktop app is reporting exactly within your system tray/menu bar?
Thanks!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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