Do you have an idea for Dropbox Paper? Share it with us here!



Signed up for new DB and typed email wrong

New member | Level 2

So I made a new DB today with what I thought was my school email.  Up was able to upload files without "verifying my email."  I kept waiting for the email verification and it never came.  Then I realized that I typed my address wrong!  So, from what I see, I can't "edit" the email to the correct address since the email I signed up with is still "unverified". What should I do? I want to just enter my correct address but I don't see how. 

1 Reply

Re: Signed up for new DB and typed email wrong

Super User II

You've two choices....

Unlink and set up a new account with the correct email before relinking and reuploading, or, ask Dropbox if they can change it for you via


PenguinPenguin - Penguin - Penguin - Penguin

Heart Did this post help you? If so please mark it for some Kudos below. 

White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Arrows Counter Clock Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


Manage Account

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.

Learn more about using the Community by reading our Community Guidelines.

Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Signed up for new DB and typed email wrong
1 Reply
Looking for Dropbox Paper users
Do you use Dropbox Paper?

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey
Who's talking
Top contributors to this post