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Trouble with setting time zone

Trouble with setting time zone

robcameron
New member | Level 2
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My time zone is not showing correctly. If I load a file it registers as having it done it 11 hours in the past? Any help would be appreciated so I can accurately track activity in my files.

1 Accepted Solution

Accepted Solutions

Mark
Super User II
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You can edit timezones on your account at www.dropbox.com/account

 


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7 Replies 7

Mark
Super User II
Go to solution
You can edit timezones on your account at www.dropbox.com/account

 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

robcameron
New member | Level 2
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I should have mentioned I have tried to adjust my time settings on several occasions. The timezone appears to be correct but the actual times displayed against each file are not representative of the times I have saved them.

Mark
Super User II
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That means something on the device itself is logging the wrong time on to the files, so, the phone may have a setting set on it which logs at a different time zone to what you are in (e.g. Apple's own 'use local setting' etc.).

 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

annebajou
New member | Level 2
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I cannot change the time zone in the settings of my Dropbox account. It is stuck as GMT-05:00 Eastern?

Rich
Super User II
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wrote:

I cannot change the time zone in the settings of my Dropbox account. It is stuck as GMT-05:00 Eastern?


And you've changed the Automatic time zone switch from On to Off?

 

Automatic time zone OnAutomatic time zone OnAutomatic time zone OffAutomatic time zone Off

JerryKrantman
Explorer | Level 4
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I don't know how this will work over time, but by changing my time zone to the country of Mauritania I'm getting times within about 5 minutes of actual East Coast U.S. time.

 

Changing my time zone to East Coast U.S. was encouraging at first, but didn't work.

 

I hope this helps.

 

Martin R.19
Collaborator | Level 10
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sorry for digging this out again. Toggling between ON and OFF does not work for me. Had huge problems either because using a VPN with another time zone server or it was related to the time change in Europe last weekend. Can't figure that out anymore as I did all in that same night. I like to deactivate this automatic setting but I can't.

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    Martin R.19 Collaborator | Level 10
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    JerryKrantman Explorer | Level 4
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    Rich Super User II
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    annebajou New member | Level 2
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    Mark Super User II
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