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Upgraded to business now it says my dropbox is full i must upgrade to business?

New member | Level 2

Hi There 

I upgraded my dropbox to dropbox business a few months ago. Now it's saying my dropbox is full and i need to upgrade to business? Did i miss a step after i paid for the upgrade? 

 

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Re: Upgraded to business now it says my dropbox is full i must upgrade to business?

Dropboxer

Hi there @KatAfrica

Let's see what we can do on this together. 

At first, could it be that you are looking at a different account by any chance?

More information

You can check this by having a look at the email address that's associated with it from:

If it's the same account, could it be that your subscription ended? You can check which plan your account is on from your Plan tab and, if you need to upgrade, go here

Let me know what you find!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Upgraded to business now it says my dropbox is full i must upgrade to business?
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