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Re: Known Issues - Updated April 17th

Helpful | Level 5

when will the subscription problem get fixed I can't upgrade to plus?

 

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Re: Known Issues - Updated April 17th

Dropboxer

Sorry to hear you're having issues with upgrading your account @potatoman420 - are you getting any specific errors? Could you share a screenshot perhaps? 

Thanks!

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Re: Known Issues - Updated April 17th

Helpful | Level 5
Ok here’s a screenshot https://dsh.re/e7c21f
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Re: Known Issues - Updated April 17th

Dropboxer

I'm sorry, I can't access that link for security purposes @potatoman420!

Could you log a ticket with our team and let me know the ticket's ID here so I can then follow up internally?

You can do so from this page: https://www.dropbox.com/support

Thanks!

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Re: Known Issues - Updated April 17th

Helpful | Level 5
Hey Waiter! I can’t seem to find the option to open a ticket on the support page.
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Re: Known Issues - Updated April 17th

Dropboxer

Sorry to hear that @potatoman420  - I just sent a brief message to your Dropbox associated email address from my end so we can work on this together. 

Take a look at your inbox (ticket with ID:9155091 ) and we'll take it from there. 

Thanks!

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Re: Known Issues - Updated Mar 8th

New member | Level 2

My recovery address is [personal information removed for security purposes]
I don't want receive emails to this address.

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Re: Known Issues - Updated Mar 8th

Dropboxer

Hello there @Didak002 - sorry for the tardy response; are you still having issues with this?

If so, could you elaborate a tad on your concern so as to get a better understanding of the matter at hand? 

Thanks in advance!

PS: I removed your email address from your post for security purposes. Should you need account specific assistance, you can log a ticket with our team from the following page:

https://www.dropbox.com/support

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Re: Known Issues - Updated May 29th

Explorer | Level 4

When will the notification setting to Disable "Dropbox almost full notification" arrive?

I have already read the Thread "How to disable Dropbox almost full notification?" which actually is not solved since deactivating all Dropbox Notification in Win10 is not a solution neither buying more space.

Let me live on the Edge of my space, but without bugging me about it constantly.

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Re: Known Issues - Updated May 29th

Dropboxer

Thanks for your input on this @dragon1  - it's most appreciated. 

While I can't comment on when or if this is going to be implemented, I'll make a note of your interest within my internal feedback report to let the team know - thanks so much for your valuable feedback!

If there's anything else you'd like to add or ask in the meantime, don't hesitate to let us know; we're always a post away. 

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Hi anonymous,

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Known Issues - Updated Aug 20th
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