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A PC I previously linked to Dropbox no longer shows up in devices, so I can't delete backup

A PC I previously linked to Dropbox no longer shows up in devices, so I can't delete backup

club1820
New member | Level 2
Go to solution

My hard drive crashed on my PC and I installed a new one.  subsequently the previous PC (hard drive) does not show up in dropbox.com/security/devices as being linked. it no longer shows up there.  Not such a big problem but I want to delete the backup that exists from that PC (hard drive).  Since it doesnt show up in linked devices, I can't delete the backup.  the backup is taking up a great deal of space and now I am over my limit.   Does anyone know of another way I can delete this backup?  I can access the files online but cant delete them.

Thanks!

1 Accepted Solution

Accepted Solutions

club1820
New member | Level 2
Go to solution

I found the solution!  in online backups - it shows status as unlinked.  selecting the three dots  ...   the option of downloading or deleting is available. I was able to delete it there.

View solution in original post

2 Replies 2

club1820
New member | Level 2
Go to solution

I found the solution!  in online backups - it shows status as unlinked.  selecting the three dots  ...   the option of downloading or deleting is available. I was able to delete it there.

Hannah
Dropbox Staff
Go to solution

Hey @club1820, thanks for reaching out to us!

 

I'm glad to see you figured out how to delete your backup through the backups page.

 

If you need anything else, please let us know!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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