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Adding a device to an existing Dropbox Plus account

Adding a device to an existing Dropbox Plus account

TK1945
New member | Level 2

I have an existing Dropbox Plus account and want to enable a desktop with a new operating system to access that account.  When I install the exe file it forces me to create a new account. 

1 Reply 1

Jay
Dropbox Staff
Hi @TK1945, thanks for joining the Community!

If you install the Dropbox desktop application, you'll get an option to sign into an existing account.

Do you have the Dropbox mobile app installed on a device to use this feature?

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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