App always downloading exact same number of files

[eddy_z]

My dropbox app is ALWAYS showing that it is downloading exactly 1,023 files. It has been stuck on this for over 2 weeks. It remains that way even though I have made every folder "online-only". If I do change a folder status from online-only to available offline (or back to online-only) the number of files downloading change according to the number of files in the folder. Then it returns to 1,023 files downloading. 

[Megan]

Hey @eddy_z, welcome to our Community! 

Are you on a Mac, or a Windows device? Let me know the OS that you have installed there. 

Can you also hover your mouse, over your little Dropbox icon, next to your WiFi and let me know its syncing status along with the version of the app? 

Keep me posted, and we'll take it from there! 

[eddy_z]

Windows 10 Enterprise

Dropbox 157.3.4772

Downloading 1,023 files

[Jay]

Hi @eddy_z, it looks like you're running the beta version of the Dropbox desktop application, could you 

To install our latest stable version, visit this page and switch ‘Early releases’ to Off and afterwards, re-download the app from here.

[eddy_z]

Thank you for your response.

"Early Releases" was switched to Off when I looked just now.

Also, I see that my dropbox version has changed to 157.4.4801.

dropbox is still downloading 1,023 files.

[Megan]

Hi @eddy_z, can you also try to fix the hardlinks on your app, following the steps mentioned here?