Can't find a recent file from my laptop, it isn't syncing.

Denny Dellinger · ‎09-16-2023

I have 2 laptops that i work on, but I am unable to access a recent file from the other laptop.

Mark · ‎09-16-2023

Is Dropbox running on it?

What happens if you mouse over the Dropbox icon on both machines (on the status bar)? What does it say?

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Denny Dellinger · ‎09-17-2023

My asus laptop has the icon, my dell laptop does not have the icon. the file I was looking for eventually appeared on my asus computer, but it was not available previously.

Megan · ‎09-18-2023

Hi @Denny Dellinger, I hope you're doing well!

Glad to see that your file showed up on your device. However, if you can't locate your Dropbox icon on the task bar, next to your WiFi on the Dell laptop, then the app might not be up and running.

Feel free to do a quick re-installation there.

I hope this helps!

Megan
Community Moderator @ Dropbox
dropbox.com/support

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Can't find a recent file from my laptop, it isn't syncing.

Can't find a recent file from my laptop, it isn't syncing.

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