cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't set up the Dropbox app; stuck at 'Set up Dropbox'

Can't set up the Dropbox app; stuck at 'Set up Dropbox'

Jacky0216
New member | Level 2

Yesterday my dropbox pop up a error message and closed, 

than i try to re-install the application and now i can't login, it stuck at the "set up dropbox" screen 

1 Reply 1

Hannah
Dropbox Staff

Hey @Jacky0216, thanks for letting us know and sorry to see you're having this issue.

 

Can you try to install the app from the offline installer, to see if that helps?

 

Let me know how it goes.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropbox Staff
What do Dropbox user levels mean?