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Can't sign into the Dropbox desktop application

Can't sign into the Dropbox desktop application

GershonGold
New member | Level 2

Screenshot 2023-08-08 at 15.20.11.png

 I can't sign in no email is defined with the app, in the web all works OK

5 Replies 5

Jay
Dropbox Staff

Hi @GershonGold, thanks for bringing this to our attention.

 

What exactly happens when you click the Sign In button in that screenshot?

 

Any other info or screenshots would be helpful!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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GershonGold
New member | Level 2

Thank you for your rapid response, 

Nothing happened 

Screenshot 2023-08-08 at 15.59.39.png

Nancy
Dropbox Staff

Hey @GershonGold

 

Have you tried reinstalling the Dropbox app, and the same issue persists?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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GershonGold
New member | Level 2

After a few restart trials, the problem was solved. 

thank you all. 

Megan
Dropbox Staff

Amazing news @GershonGold

 

We'll always be one post away if you need anything else. Cheers! 😎


Megan
Community Moderator @ Dropbox
dropbox.com/support


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    Megan Dropbox Staff
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    GershonGold New member | Level 2
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