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Cannot establish a secure connection after dropbox update to 111.4.472

Cannot establish a secure connection after dropbox update to 111.4.472

gabriel_nemeth
Helpful | Level 6
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After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.

I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.

440 Replies 440

PatriceB
Explorer | Level 4
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Hi,

I have the same problem after dropbox desktop update to 111.4.472. Connecting to the website is fine. I'll follow the thread to see if any solution comes.

Matt33
New member | Level 2
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My DropBox App says it cannot make a secure connection. Never had this occur before. No changes made to the system. I have tried to select the no proxies option. I also uninstalled and reinstalled the app. Still unable to connect. Also after downloading it says that I am offline, but my computer is connected to the internet. How do I correct this?

 

Thank you for your help.

hargilad
New member | Level 2
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me too

Martin_94
New member | Level 2
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Me and my 2 colleagues have a same problem.

Windows 10, v. 2004 with latest updates.

Dropbox 111.4.472.

 

I've already tried:

1. https://help.dropbox.com/installs-integrations/desktop/cant-establish-secure-connection

a. change proxy

b. change time

c. restart computer

d. disable all security ... nope ...

2. delete Dropbox, install new, but I couldn't even log in, same message...

 

Please help asap, THX!

LuluLouw
Explorer | Level 4
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Same problem as everyone else - cannot establish connection. None of the fixes work.

DaveyPee
New member | Level 2
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Hi, 

I have all of a sudden started receiving this message when trying to sync my Dropbox acc _Can't establish secure internet connection.

I have seen other posts re this issue and have tried the solutions offered by the community there. Still no joy.

I am quite happy that my internet connection is 100%. I've even tried 2 different routers and internet connections.

ANyone who can offer me any assistance - I'll appreciate it.

 

Thanks, Dave

 

Martin_94
New member | Level 2
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Walter advice on ESET worked! Great, thx!

Donna7752
Helpful | Level 5
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Fine. But as others have rightly observed,  putting in exclusions from antivirus checks is not a perfect permanent solution. I would hope a new version of DB will quickly be released that will truly solve this thorny problem and we can all go back to being happy DB users once again!

ExcelUser
Explorer | Level 3
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same issue.  I am replacing my PC with DEL XPS15 9500.  Tried both the online and offline install with same results.

Does anyone have an older version I can install?

cant even create my login or complete final installation.

SOMEBODY HELP PLEASE!

PatriceB
Explorer | Level 4
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Walter advice on ESET worked too. Thanks

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