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Cannot find the Backup Tag on my Dropbox Desktop App

Cannot find the Backup Tag on my Dropbox Desktop App

Tony T.7
New member | Level 2

Hi Dropbox Community - I have looked all over my Dropbox Desktop app and cannot locate a Backup tag to schedule and choose what files I want backed up from my PC. Has any one else had this issue and how was it resolved? Thanks for your help.

1 Accepted Solution

Accepted Solutions

Re: Cannot find the Backup Tag on my Dropbox Desktop App

Hannah
Dropboxer
Hey @Tony T.7, thanks for reaching out to us!

Are you referring to the backup settings tab on your Dropbox application?

To locate it, you'll need to click on the Dropbox icon in your system tray, then on your initials or profile pic and then on 'preferences'.

You should then be able to see the 'backups' tab.

Let me know if that's not the case, or if you have any questions.

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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3 Replies 3

Re: Cannot find the Backup Tag on my Dropbox Desktop App

Hannah
Dropboxer
Hey @Tony T.7, thanks for reaching out to us!

Are you referring to the backup settings tab on your Dropbox application?

To locate it, you'll need to click on the Dropbox icon in your system tray, then on your initials or profile pic and then on 'preferences'.

You should then be able to see the 'backups' tab.

Let me know if that's not the case, or if you have any questions.

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Re: Cannot find the Backup Tag on my Dropbox Desktop App

Tony T.7
New member | Level 2

Hannah

 

That did the trick I think Dropbox help needs to have a better step by step instructional guideline for this setting.

Re: Cannot find the Backup Tag on my Dropbox Desktop App

Hannah
Dropboxer
Perfect, thanks for letting me know, Tony. 

Happy you were able to figure this out!

I will definitely pass your feedback along to our team.

Have a great day!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

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    Hannah Dropboxer
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    Tony T.7 New member | Level 2
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