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Cannot switch from old account on Desktop App on Mac

Cannot switch from old account on Desktop App on Mac

carriehunsucker
Explorer | Level 3

Hi,

 

I had an old Dropbox work account synced to my desktop on my Mac. I want to sign in with my new work account.

 

I tried quitting Dropbox by clicking on the Avatar, and then Quit. I deleted and re-installed Dropbox on my applications for my Mac.

 

However, my Dropbox won't "forget" this older account. I don't see a way to enter my new credentials. When I open the re-installed Dropbox app, it keeps automatically signing me into the old account that I need to remove. I don't see a way to get it to let me sign in with the new account I want to use.

 

Any help would be most appreciated.

1 Reply 1

Re: Cannot switch from old account on Desktop App on Mac

Здравко
Legendary | Level 20

Hi @carriehunsucker,

"Quit"-ing doesn't unlink your active account. It just make application quit. On next application launch, it just continue, of course. If you want to sign in with different credentials (different account), you have to sign out (unlink) your application in advance, not quit! Go to Preferences -> Account and unlink from there. If you can't still, just execute following in terminal window (quit the application in advance):

rm -rf ~/.dropbox

On next launch, the application will ask you for credentials. 😉

Hope this helps.

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    Здравко Legendary | Level 20
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