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Delay in Dropbox options appearing in the Finder context menu display on Mac OS

Delay in Dropbox options appearing in the Finder context menu display on Mac OS

Colin_CM
Explorer | Level 4
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I'm on Mac OS 14.6.1 and when I try to bring up the contextual menu Dropbox options in the finder, sometimes there is a several second delay for the menu items to appear. The other contextual menu items show up when right clicking, but oftentimes, the Dropbox items do not show at first. It seems this may happen right after I choose to make a file available offline (or another Dropbox function).

 

This problem is really frustrating as it interrupts my workflow. Anyone know of a solution?

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
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Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

4 Replies 4

Jay
Dropbox Staff
Go to solution

Hi @Colin_CM, thanks for bringing this to our attention.

 

What version of the Dropbox desktop application are you currently running on your device?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Colin_CM
Explorer | Level 4
Go to solution

v205.4.5765

Jay
Dropbox Staff
Go to solution

Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Colin_CM
Explorer | Level 4
Go to solution

This seems to have helped. Thanks!

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    Jay Dropbox Staff
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