Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
I'm on Mac OS 14.6.1 and when I try to bring up the contextual menu Dropbox options in the finder, sometimes there is a several second delay for the menu items to appear. The other contextual menu items show up when right clicking, but oftentimes, the Dropbox items do not show at first. It seems this may happen right after I choose to make a file available offline (or another Dropbox function).
This problem is really frustrating as it interrupts my workflow. Anyone know of a solution?
Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi @Colin_CM, thanks for bringing this to our attention.
What version of the Dropbox desktop application are you currently running on your device?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
v205.4.5765
Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
This seems to have helped. Thanks!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!