Disable "almost full" and "out of space" notifications and emails

[Jonathan H.1]

How do I remove these permanently? I have over 28 GiB of space and range between 25 GiB and 26 GiB in use. I always have well over a 5% buffer and never run out.

Yet I am bombarded with emails and intrusive pop-up notifications on a daily basis. Emails have high-pressure CTA subjects like " Action requested: , your files are about to stop syncing!"

This is factually false and extremely irritating. If there is no way to turn this off I'm going to have to move to Google Drive.

Is there any way to change this terrible behaviour?

[Mark]

Yes to the emails - via the notifications settings.

https://www.dropbox.com/account/notifications

This is also linked to on each email from Dropbox.

Notifications on the app, I dont believe so 

[Jonathan H.1]

Why not? It's supremely irritating to be told you're "almost full" when you're not close to being full. It makes the app unusable.

[Brad B.13]

I'm getting real tired of this. "Your HDD is almost full" 

I have 250GB remaining. Nowhere near almost full. Stop with this annoying BS please.

[Walter]

Hey @Brad B.13, could you clarify if you're referring to an email notification or a notification within the desktop app or the mobile app perhaps? 

[Brad B.13]

The desktop app, Mac, Dropbox 175.2.4219. 

250GB is a lot of free disk space to have. It's nowhere near running low

[Hannah]

Hey @Brad B.13, would you mind sending us a screenshot of your remaining hard drive space and a screenshot of the notification, so we can investigate on this?

[Nicolx]

I have the same issue. It seems that Dropbox does not recognise purgeable disk space as free space on Macs with M1 processor. Additionally, Dropbox for Teams is writing a huge amount of cache, resulting in me having to delete the Dropbox cache folder daily.