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Doing nothing and "eating" RAM

Doing nothing and "eating" RAM

Edispg
Explorer | Level 4

This is something that really bothers me.

I noticed that Dropbox is using almost 900 MB of RAM, and Capture does not help either. Also RAM and processor hungry apps.

If I go to check CPU I can see that 2 dropbox app is using from 20 to sometimes 30% of CPU. That is crazy for apps that do nothing in that time I am checking.

 

When there is no sync or screen grab is happening at all, when Mac is on idle, it is using a lot of resources.

 

This has to be better. I simply do not belive that this is something normal.

 

Screenshot 2022-03-14 at 12.08.28.pngScreenshot 2022-03-14 at 12.08.56.png

7 Replies 7

Re: Doing nothing and "eating" RAM

Walter
Dropboxer
Hey @Edispg, sorry to hear you're having issues with this.

Could you let me know the app's exact status when you notice this? Is it up to date or still syncing in your menu bar?

Have you tried reinstalling the desktop app at all lately?

Keep me posted!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Doing nothing and "eating" RAM

Edispg
Explorer | Level 4

I am doing nohing. Dropbox is idle, everything synced long time ago, nothing to do, and still, using more than 2 GB of RAM 

 

https://capture.dropbox.com/ZDCrBYh30NMmSlpo

 

No, I have not try to reinstall app. Do you think it will help with this? I will try.

Re: Doing nothing and "eating" RAM

Walter
Dropboxer
Yes, please go ahead and reinstall the app on the affected computer @Edispg

Let me know if you notice any spikes in your computer's RAM usage afterwards. 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Doing nothing and "eating" RAM

Edispg
Explorer | Level 4

reinstalling app helped with CPU, there is no any problem there, regarding RAM, it is less, but still around 600-900 MB when doing nothing, on idle. I am not sure is that something to expect?

Re: Doing nothing and "eating" RAM

Walter
Dropboxer
Would it be OK if I reach out via email to investigate further internally @Edispg?

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Doing nothing and "eating" RAM

Edispg
Explorer | Level 4

@Walter yes, sure. 

Re: Doing nothing and "eating" RAM

Walter
Dropboxer
Thanks for the cooperation @Edispg - you've got :envelope: 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropboxer
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    Edispg Explorer | Level 4
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