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Downloading files from my Dropbox to my Computer

Downloading files from my Dropbox to my Computer

Randoph
New member | Level 2

I want downoad files from my Dropbox to my Computer because I don't find my Files

The App is ready downloaded

1 Accepted Solution

Accepted Solutions

Re: Downloading files from my Dropbox to my Computer

Jay
Dropbox Staff

Are you certain you're signed in the same email account as the other computer with Dropbox on it?

 

You can confirm the email address from this tab on the desktop Preferences.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

4 Replies 4

Re: Downloading files from my Dropbox to my Computer

Jay
Dropbox Staff

Hi @Randoph, thanks for bringing this to our attention.

 

Could you clarify if you've signed into the Dropbox desktop application with your email and password?

 

This should create a Dropbox folder, and any files on the site would sync down to your machine.

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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Re: Downloading files from my Dropbox to my Computer

Randoph
New member | Level 2

Thanks to you Jay

I can Login in my Account without any Probems.

But I dont find my Files in that Account, that is my big Problem. On the other Computer I can see the Files, they are right placed. 

The big question is how to find the Files.

Re: Downloading files from my Dropbox to my Computer

Jay
Dropbox Staff

Are you certain you're signed in the same email account as the other computer with Dropbox on it?

 

You can confirm the email address from this tab on the desktop Preferences.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Re: Downloading files from my Dropbox to my Computer

Randoph
New member | Level 2

Thank you very much Jay

That was my Problem, I had reay used 2 different Email

Thank you so much.

Randolph from Switzerland

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    Randoph New member | Level 2
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    Jay Dropbox Staff
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