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Re: Dropbos won't start: wrong home directory

Dropbos won't start: wrong home directory

jimd2
New member | Level 2
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When I try to start dropbox (on an iMac running Monterey) I get a small popup with the message: "Dropbox needs to change permissions for the Folder: /Users/name1/.dropbox".  The problem is that my home directory is /Users/name2. It also rejects my password. When I click "cancel" I get another message with "Couldn't start Dropbox" and giving a link to some info, saying I should contract Dropbox support with the info.

 

I've removed Dropbox and all files I could find and reinstalled it, to no success.

 

The problem likely arose from my having to reinstall the OS, at which time I switched from user name1 to name2.

1 Accepted Solution

Accepted Solutions

Rich
Super User II
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@jimd2 wrote:

I've removed Dropbox and all files I could find and reinstalled it, to no success.


You need to perform a complete re-installation. Refer to Stefanie's post in the following thread.

 

View solution in original post

1 Reply 1

Rich
Super User II
Go to solution

@jimd2 wrote:

I've removed Dropbox and all files I could find and reinstalled it, to no success.


You need to perform a complete re-installation. Refer to Stefanie's post in the following thread.

 

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