Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
I have 4 different user accounts on my Mac. How can I use Dropbox Backup to backup files for each user?
@Homer wrote:
Is it only the user account I used to sign into Dropbox Backup?
Whichever user account you were signed in to when you activated the backup feature would be the one being backed up.
Hi @Homer, let's jump right into this!
Using Backup with 4 different user profiles is not currently possible with our Backup feature, I'm afraid.
We appreciate your feedback, though, and I will pass this to our team.
If you have any more questions, please let us know.
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Okay, if backup of multiple user accounts on one Mac is currently not possible using Dropbox Backup, can you clarify which account it is currently backing up? Is it only the user account I used to sign into Dropbox Backup?
@Homer wrote:
Is it only the user account I used to sign into Dropbox Backup?
Whichever user account you were signed in to when you activated the backup feature would be the one being backed up.
Hi again @Homer!
If you need access to two different Dropbox accounts on the same computer the best option is to create a second user account within your operating system for the second Dropbox account. However, you would need to log out of one user account and log in to the other account to switch Dropbox accounts. This may or may not be convenient for your needs.
Thanks!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Using the signing in and out method, could I backup different user accounts on the Mac to the same single Dropbox account I have?
Hi @Homer, yes, technically, it could be possible, since a different user account on the same machine would appear as a different device on the site.
Bear in mind that the accounts would only be backed up when you're logged into that user account. It doesn't happen in the background when you're signed into the other user account on the machine.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Actually, that should work fine for my purposes, since 2 of the Mac User accounts are little used, and I mainly want a backup in case of a problem accessing my data. Thanks!
Hey @Homer, if you need anything else, give us a shout!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
![]()
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!