Apps and Installations
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Yuri, in order for us to investigate the nature of the problem, we'll need a bit more information. Which Intel graphics card exactly do you have? You can use these instructions to find the information. Please also feel free to open a support ticket on https://www.dropbox.com/support for further troubleshooting.
@Sofia "uri, in order for us to investigate the nature of the problem, we'll need a bit more information. Which Intel graphics card exactly do you have?"
You are asking for stuff that simply isnt relevant to a problem and drawing Yuri off the issue by such acts.
I have the same problem. Im using a "Microsoft Basic Display Adapter". Are you suggesting that Microsoft windows (The MBDA is built into the OS) is incompatible with dropbox? as I think that would mean Dropbox is incompatible with Microsoft Windows, something your site suggest is not the case.
For all others, here is the problem in a nutshell, the badge is just a bitmap drawing, in a window, the window does not display the title bar, and one of the colors of the bit map is designated transparent. When the badge is wanted on the edge of the screen the window has simply been placed at a location so only half the badge is displayed on the screen, this results in the other half of the window being on another screen, so that half of the badge displays there. To correct this problem, they just need some extra bitmaps of only half of the badge drawn and the transparent color filling in the rest, so when its aligned to the edge of a screen the bitmap with only half the drawing replaces the whole drawing one. BOOM your done.
A well known example of an application performing this (window shaping) would be Microsoft Windows Media Player 7 with its bent corners etc.
My apologies for not being clear before: Yuri's screenshot and description of the problem make me believe that he's not experiencing the same problem as user users in this thread, but a separate (known) issue which we are currently investigating. For this one, it is very relevant which graphics/video card is used.
I am not trying to draw attention away from the problem. My apologies again if that's what it seemed like. Instead I'm trying to gather relevant information for troubleshooting this further.
@Yuri if you could tell me which graphics/video card you are using, that would be incredibly helpful. Please bear in mind that "Microsoft Basic Display Adapter" would be a graphics driver, but not the physical card.
Thanks in advance!
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