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Dropbox Business Standard - Access to Dropbox Passwords Removed

Dropbox Business Standard - Access to Dropbox Passwords Removed

ITUser8410
Helpful | Level 5
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Since late last week Dropbox Passwords is giving all of our users an error message that states the service is unavailable on our current plan and that we should "upgrade."  However, we are on a Dropbox Business Standard plan so we should not be receiving this message. 

 

Our business productivity is being directly affected as a result of this error.

Dropbox support escalated the issue internally, over 48 hours ago, to a "specialized team" and is supposed to be providing updates by email as they become available.  So far, we've heard nothing.  

 

Hopefully someone will see this and work to address the issue immediately!

 

 

Screen Shot 2022-09-16 at 2.50.21 PM.png

1 Accepted Solution

Accepted Solutions

Re: Dropbox Business Standard - Access to Dropbox Passwords Removed

ITUser8410
Helpful | Level 5
Go to solution

Well...someone did something because now Dropbox Passwords is back to working properly for everyone here.

 

Thank you!

View solution in original post

2 Replies 2

Re: Dropbox Business Standard - Access to Dropbox Passwords Removed

ITUser8410
Helpful | Level 5
Go to solution

Well...someone did something because now Dropbox Passwords is back to working properly for everyone here.

 

Thank you!

Re: Dropbox Business Standard - Access to Dropbox Passwords Removed

Walter
Dropbox Staff
Go to solution

Hey @ITUser8410, thanks for flagging this with us.

 

I'm happy to hear you're back up and running again and please keep us posted if you notice anything similar in the future.

 

Cheers!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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