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Dropbox Capture directs to desktop after taking screenshot on MacBook

Dropbox Capture directs to desktop after taking screenshot on MacBook

hanci
Explorer | Level 3

I am using MacBook Pro, 13 inch M1,2020 with Sonoma 14.4.1.
When I take a screenshot by using Dropbox Capture, the current window is automatically changing to the desktop due to the opened notification I added the image of.

p.

The video link: 
https://www.dropbox.com/scl/fi/ynvz3y48gepsqxevnmib9/Video-20-04-2024-15-59-59-edited.mov?rlkey=evvi...

3 Replies 3

Hannah
Dropbox Staff

Hey @hanci, thanks for your post.

 

Did this behavior just start for you or has it always been like this?

 

Does the notification appear to minimize any window/app that is open the moment you take the screenshot?

 

Let me know!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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hanci
Explorer | Level 3

It has been always like that. I shared video. The notification change the window.

BenDBX
Community Manager

Hi @hanci,

 

Are you still having this issue? Capture on macos should show a preview of your screenshot in the bottom right corner, but not switch to the Desktop. Let me know and we can go from there!

 

Thanks,

Ben

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    BenDBX Community Manager
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    hanci Explorer | Level 3
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    Hannah Dropbox Staff
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