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Re: Dropbox desktop apps crash after upgrading to Ventura 13.1

Dropbox desktop apps crash after upgrading to Ventura 13.1

alecavo
Explorer | Level 4

On Wednesday 18th January I installed the Ventura 13.1 update on my MacBook m3 since then the Dropbox app crashes, restarted it keeps crashing every time (v 165.4.4300).

 

 

 

WhatsApp Image 2023-01-21 at 23.03.37.jpeg.

3 Replies 3

Re: Dropbox desktop apps crash after upgrading to Ventura 13.1

Jay
Dropboxer

Hi @alecavo, thanks for bringing this to our attention.

 

Are there any other error messages on that prompt, such as an error log?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox desktop apps crash after upgrading to Ventura 13.1

alecavo
Explorer | Level 4

no, this message only.

Re: Dropbox desktop apps crash after upgrading to Ventura 13.1

Hannah
Dropboxer

Hey @alecavo, can you try the steps in this article, to see if they help? 


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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