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Dropbox display on Mobile differs significantly from PC display.

Dropbox display on Mobile differs significantly from PC display.

Trulsf
Explorer | Level 3

When I enter the same web url in a broser on a PC and a mobile I get significantly different displays. The PC is 100% OK. The mobile display asks you EVERY TIME if you want to get the Dropbox app (even if you already are having it) or if you want to proceed to the url address.

I am asking Dropbox to please proceed directly to the url address.

3 Replies 3

Nancy
Dropbox Staff

Hey @Trulsf! Thanks for your feedback here.

 

Out of curiosity, are you accessing the Dropbox website via your browser on an Android or iOS device?

 

If you’re on iOS, you should be able to select the "Request desktop website” option, after tapping on "Aa" in the URL.

 

Hope that helps.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Trulsf
Explorer | Level 3

Actually I am on Android. My version is 12.0.0.

It is quite annoying that Dropbox is asking you to install the Dropbox app every time you access the web pages even if the app is installed.

 

Jay
Dropbox Staff

Hi @Trulsf, we appreciate the feedback on this matter. 
 
We take all comments and suggestions into consideration when improving the Dropbox mobile app and services.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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Top contributors to this post

  • User avatar
    Jay Dropbox Staff
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    Trulsf Explorer | Level 3
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    Nancy Dropbox Staff
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