Dropbox for Windows has stopped opening at startup ...

[Terry H.10]

I am running Windows 10. Dropbox has always started running at startup, never a problem. As of yesterday it stopped doing so. In Dropbox the "open at startup" is correctly checked, so that's not the problem. When I open the list of Startup Apps in Windows, Dropbox no longer appears in that list, which is strange ... therefore I have no ability to enable Dropbox from that list. I have restarted the PC at least twice. A couple of days ago I ran Reimage Repair to fix some non-Dropbox issues. My guess is that something has happened to the Registry, but that's just a hunch.

Any ideas as to what I can try to fix this? I really do not want to uninstall and reinstall Dropbox.

Thanks

Terry

[Walter]

Hey @Terry H.10, sorry to hear you're having issues with this.

Can you please clarify the version of the desktop app that's installed on your computer?

Also, could you send us a screenshot of the options you see in your computer's startup apps list? 

Did you try disabling the option to auto-start through the app's preferences and re-enabling it?

Let me know what you find!

[Terry H.10]

Hi Walter

Attached are 2 screenshots. One of them contains the Dropbox version.

Yes I have tried what you suggested and it still doesn't work.

Thanks

Terry

[Walter]

Thanks for the screenshots @Terry H.10 - most appreciated!

Could you download and install the latest version of the app from this page and let me know if this persists?