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Dropbox is telling me to disable backup, but backup is already disabled.

Dropbox is telling me to disable backup, but backup is already disabled.

Bobby T
New member | Level 2

I'm trying to delete a folder in my dropbox (Mac OS, latest OS version, latest dropbox version), but I'm getting this:

Screen Shot 2022-10-05 at 10.02.41 AM.png

 

 

So I go into here:

 

Screen Shot 2022-10-05 at 10.00.27 AM.png

 

 Select manage backups, but have no options to disable anything (because it appears not to be setup):

Screen Shot 2022-10-05 at 10.00.59 AM.png

How can I delete this folder if it requires me to turn off a feature that is already off?

1 Reply 1

Re: Dropbox is telling me to disable backup, but backup is already disabled.

Megan
Dropbox Staff

Hi @Bobby T, welcome to our Community! 

 

Have you tried checking your Backup page to see if you can disable it from there? Also, if I were you, I'd try the steps my colleague mentioned under this thread. 

 

Let me know of the end results! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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