Dropbox on OpenSUSE Leap 15 (Linux) unlinks after restart

[Leeon]

I am using Dropbox 50.4.71 on OpenSUSE Leap 15, just downloaded the app into home folder, on Leap there is still no Dropbox package.

App works well, however after restart (sometimes after few restarts) dropbox opens tab in web browser and want's to link. Basically configuration and account files, indexes etc. are removed from ~./dropbox folder.

I saw similar issues when people had Dropbox folder on removable media, this is not my case. Dropbox app is in home partition, as well as Dropbox sync folder.

I tried complete removal of dropbox app together with account folder, but it did not fix the issue.

Anyhing else I can try?

[Jane]

Hey Leeon, welcome & thanks for checking in with us on the Dropbox Forum. 

To my mind (& in all honesty based on a brief search I made online), the right questions to ask as a starting point would be whether you’ve chosen to mount the disc where the Dropbox folder resides upon startup & if you’ve activated the option for Dropbox to autostart in case you’re using the Command line: 

dropbox autostart [y/n]

• y: Dropbox will start automatically at login (default)

Please do keep me updated on your findings, in order to follow-up with you more closely. Thanks again! 

[Leeon]

Hello and thanks for the reply.
Indeed the Dropbox folder is in the disk mounted at the boot.
In Linux Home I have sync folder, as well .dropbox-dist folder with the app itself (so it cannot be started anyway, if not mounted).

[Jane]

Thanks for confirming Leeon! Can you also let me know whether you’re controlling the Dropbox desktop app with the Linux Command Line Interface (CLI) & if you’ve chosen the autostart option I mentioned above?  

Thanks again for your cooperation & I’ll be awaiting your next message! 

[Leeon]

I use KDE + Plasma and there "graphical" app in system tray.
Autostart is enabled in preferences and it created ~/.config/autostart/dropbox.desktop file, executing command ~/.dropbox-dist/dropboxd -i start
So no command line and cli, just the app with frontend.

[Elixir]

Hi @Leeon, can you please disable the auto-start, start Dropbox manually after your system reboots, and see if it still happens? If negative, is it posible to write a script for delayed start?

[Leeon]

Hello!

I did delayed start (by prepending sleep 60 command) as well as manual start (I started dropbox like 10 min after boot of system), but result is still the same.

Checking processes after I start the app, Dropbox executes / creates some process / file "corruptdb" and that unlinks the whole account.

[Elixir]

@Leeon what is the behavior after user logout and log back in?

[Leeon]

I logged out/in like 10 times without any issues. After next restart DP wants to link account again.

[Elixir]

A big thank you for your patience and tests. I am puzzled about who is removing the configuration files from ~./dropbox, whether the OS or Dropbox. I expect it not to work upon logout if it is Dropbox. Do you know at which point the configuration files are removed from ~./dropbox? Is it possible to quit Dropbox, backup the folder ./dropbox (you may try coping to anther place in your home directory as well as to an external media), restart OS, replace ./dropbox from backup, then start Dropbox?