Dropbox paper /paper failed with the error "dispatch_failed"

[kmkm]

Hi 

I got an error message when using it on Slack. 

/paper failed with the error "dispatch_failed"

Can anyone help here? Thank you.

[Walter · Accepted solution]

Hi @kmkm; welcome to our Community and thanks for using Paper!

I'm not sure if that's the case, but if you happen to be on the 2020 release of Paper, I'm afraid you won't be able to use the Paper-Slack integration at this time.

To find out which release you’re using:

1. Sign in to dropbox.com.
2. Click Create new file.

If you do see Dropbox Paper in the dropdown menu, then you’re using the new 2020 release.

In case you don’t see Dropbox Paper in the dropdown menu, then you’re using the old release.

I hope this helps to some extent and please let me know if you have any follow up questions. 

[kmkm]

Does it mean the old release is good to use with Slack? But the 2020 release is not?

[Jay]

Hi @kmkm, that's correct. Currently the old version of Paper is compatible with Slack, and 2020 version isn't at this time.