Dropbox "software incompatible" with El Capitan??

[Jason L.12]

I just upgraded to El Capitan, and upon restarting my Macbook Pro I got a notification telling me that Dropbox was not compatible with El Capitan and has been placed in a new folder called "Incompatible Software"!!

Would love someone to tell me how to fix this...

[Jason L.12]

So I just dragged Dropbox out of this brand-new "Incompatible Software" folder and back into the Applications folder and started it up...and it started as normal.  Strange.  I just tested it and it seems to be working fine.  The only thing is...even though I have "Start Dropbox on system startup" checked in Dropbox preferences, it wasn't starting up when I restarted my computer.  I had to go into my System Settings and re-add it to my Login Items in my User Profile.

Very weird, very worrying, but ultimately seems to be back to normal.  

[Robert S.]

The current version of Dropbox works just fine on El Capitan, so it seems likely you had an older version installed.

Get the latest version here.

[Robert S.]

Ah, excellent, I see you've sorted it out. Probably just a little glitch introduced when the OS was upgraded. Such is life. 🙂 

[Jason L.12]

Just to check - I'm at version 3.10.7.  What's the up-to-date version?

[Robert S.]

At time of writing, the download page lists v3.10.7 as the current stable build.

[Veronica L.4]

I have this 'new' version of Dropbox 3.12.6, but Elcapitan will only download the disc image, not the program upgrade. It simply will not open it. Hopeless.

[Robert S.]

The Dropbox v3.12.6 installer works just fine for me on El Capitan.

If you're having difficulty, try the offline installer.

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]