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Dropbox start page white and not loading. The FIX

Dropbox start page white and not loading. The FIX

conkurs
New member | Level 2

Searched and search and found a thread that dropbox locked for more comments, as they were unable to actually explain the issue or a resolution.

 

When loading the dropbox /home page it is just white and unresponsive, incognito browsing does not help, refreshing the page does not help, restarting the pc does not help, trying a different broswer does not help.

 

So this worked for me.

 

Press Ctrl+F5. In most browsers, pressing Ctrl+F5 will force the browser to retrieve the webpage from the server instead of loading it from the cache. Firefox, Chrome, Opera, and Internet Explorer all send a “Cache-Control: no-cache” command to the server.

1 Reply 1

Jay
Dropbox Staff

Hi @conkurs, thanks for messaging the Community.

 

This info should help other users who are experiencing similar issues on their devices.

 

If you have any further tips, feel free to message back.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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