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Dropbox won't start when I boot my computer up

Dropbox won't start when I boot my computer up

FlancoBianco
Helpful | Level 6
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I use Windows 11. I have uninstalled, then reinstalled the app; I've allowed the app to start on system startup; I've changed my startup settings so that Dropbox will start as soon as I boot it.


However, after a day, my startup settings reset and Dropbox won't start at startup. I go into my startup settings and see that startup is now disabled (the app still says it will start at startup).

 

I have no idea why this is doing this. Why is my computer disabling it? Anyone have any ideas?

1 Accepted Solution

Accepted Solutions

FlancoBianco
Helpful | Level 6
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I disabled it and it came back on when it restarted, but at the same time Dropbox worked, so perhaps it was related to Avast being off when I rebooted.

View solution in original post

4 Replies 4

Walter
Dropbox Staff
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Hey @FlancoBianco, sorry to hear you're having issues with this.

 

May I ask if you have any antivirus or firewalls running on your computer?

 

Also, what's the version of the desktop app on your computer as shown in your taskbar?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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FlancoBianco
Helpful | Level 6
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Hi Walter,

 

Yes, I use Avast as my antivirus.

 

The version is 167.4.4719.

 

Thanks for your help!

 

 

Walter
Dropbox Staff
Go to solution

Can you disable it temporarily and let me  know if the issue persists @FlancoBianco?

 

Thanks so much!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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FlancoBianco
Helpful | Level 6
Go to solution

I disabled it and it came back on when it restarted, but at the same time Dropbox worked, so perhaps it was related to Avast being off when I rebooted.

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    FlancoBianco Helpful | Level 6
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    Walter Dropbox Staff
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