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Files location is not available on computer

Files location is not available on computer

rmcneill92
Explorer | Level 3

every time i click the folder i want to open in quick access this tab pops up every time "Location is not availible" i cant find the files on the computer other then that. Ive had the computer for about 6 years i dont think ive set up a drop box when ifirst got it, about a month ago i made an account and ever since then ive had this problem please help i have over 5,000 files the need saving. 

1 Reply 1

Hannah
Dropbox Staff

Hey @rmcneill92, thanks for joining our Community.

 

It sounds like you've enabled our backup feature on your computer. This would move your desktop files to your Dropbox folder.

 

If you don't want your desktop files to be backed up to Dropbox, make sure that the Dropbox application has finished syncing and then follow the steps here, to disable the feature.

 

Let me know if you have any questions.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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